At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one amazing piece of customer feedback received via Stella Connect each week. These pieces of feedback help illuminate the amazing work that front-line staffers are doing every single day.
This week, we congratulate Belinda at Williams-Sonoma, who received this comment from a customer:
“She was awesome and patiently helped me work through the issues I was having. It was early in the morning and she had me laughing at the problems we were having but cheering as we got through them. It sounds silly but it’s really nice to have someone on the other end of the phone who actually wants to help. I would give her a high-five her if I could. I think she deserves a high-five, a thank you, a shout out, a bag of Halloween candy and then another high-five. :-D”
Congratulations, Belinda and Williams-Sonoma! Keep up the great work.