At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one amazing piece of customer feedback received via Stella Connect each week. These pieces of feedback help illuminate the amazing work that front-line staffers are doing every single day.
This week, we congratulate Athena from NatureBox, who received this comment from a customer:
“Athena was wonderful to work with! Not only was she able to make sure my credit card information was updated, she verified two items were out of stock and made sure I had the replacement snacks I wanted. Lastly, she kept me on the phone to make sure everything was processed correctly. A wonderful customer service experience, and yet another reason to love NatureBox. Keep up the great work!”
Congratulations, Athena and NatureBox!