Lands’ End uses Stella Elite to Motivate Team & Drive Sales

Lands’ End was awarded the StellaService Elite award for Phone, Email, and Chat performance in 2016. These annual Awards recognize the industry’s best-in-class service providers and are based on a rigorous analysis of thousands of customer service data points collected by StellaService shopping analysts throughout the course of 2015.

Watch the below video to see how Lands’ End uses the award internally to motivate their team as well as externally to acquire new customers and drive loyalty within their existing customer base.


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