Stella Connect is leveraged by clients that range from disruptive startups through to billion dollar public companies. All of these companies share a common belief: that a motivated and high-performing front-line team is imperative for delivering world-class customer experience.
“Stella Connect delivers deep insights that help us continually monitor and optimize the performance of our front-line team”
Director of Customer Experience, Betterment
“It’s hard to draw conclusions with low response rates, because you could be getting all upset people or all happy people. Stella Connect’s 40% response rates are literally unheard of in CSAT scoring.”