Companies Large and Small Count on StellaService to Help Them Grow Through Better Service Across their Stores, Contact Centers and Ecommerce Fulfillment

Through a combination of software and proprietary data and insights, we help companies improve their operational and front-line team performance. Our omnichannel solutions enable companies to build brand equity, increase customer advocacy and drive measurable sales.

“Our team is more nimble and exact because of Stella Metrics and we deliver a better service experience because of it.”

Ian Tansley, Managing Director, Mr Porter

“Stella Connect is a great motivator for our entire department. Our team members love reading customer comments and challenging one another to earn the next reward.”

Jennifer Grim, Director of Customer Service, UncommonGoods

“Stella Metrics empowers us to always be striving for a best-in-class experience for our shoppers.”

Craig Barnes, Senior Vice President, Customer Care, Williams-Sonoma

“Stella Connect provides deep insights that help us continually monitor and optimize our service performance.”

Tom Corwin, Director of Customer Experience, Betterment