Marks & Spencer (M&S) is an international, multi-channel retailer that was founded in 1884. The company sells high quality, great value products to more than 33 million customers each year […]

Marks & Spencer (M&S) is an international, multi-channel retailer that was founded in 1884. The company sells high quality, great value products to more than 33 million customers each year […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

With back-to-school season upon us, it’s officially time for major retailers to begin preparing for the holidays. For some, this means hiring seasonal staff; for others, it may mean improving […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

Retail industry publication Total Retail recently featured a post about how CARiD uses Stella Connect to motivate agents, increase sales and decrease negative reviews: “Major explains that CARiD has three […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

It’s a tale of woe every online shopper can relate to: you’re shopping on a site and have a quick question about a product or a policy. After a quick […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

A few weeks back, Stella Metrics GM, Kevon Hills, sat down with Craig Barnes, SVP of Customer Care at Williams-Sonoma, for a fireside chat. The two covered a range of […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

On Tuesday, July 26th, StellaService co-hosted an evening event with Stella Connect client Warby Parker. Since its founding in 2010, Warby Parker has disrupted the eyewear market with its quality products, affordable […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

According to a recent Pew study, nearly two-thirds of American adults use social media. Odds are, that number encompasses a huge percentage of the customers you do business with – […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]