When retail industry professionals like you (and partners like us) shop with a brand, we have the same expectations all customers do: A great customer experience, both in-store and online; […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

If you’re like most modern day consumers, you use social media not only to connect with friends, family, and colleagues, but also to contact businesses you interact with. In fact, […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

Lands’ End was awarded the StellaService Elite award for Phone, Email, and Chat performance in 2016. These annual Awards recognize the industry’s best-in-class service providers and are based on a […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

Extends StellaService into In-Store Creates Omnichannel Solution for Measuring and Optimizing Service Performance New York – September 22, 2016 – StellaService, the leader in helping companies grow through better customer […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

Marks & Spencer (M&S) is an international, multi-channel retailer that was founded in 1884. The company sells high quality, great value products to more than 33 million customers each year […]

Marks & Spencer (M&S) is an international, multi-channel retailer that was founded in 1884. The company sells high quality, great value products to more than 33 million customers each year […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

With back-to-school season upon us, it’s officially time for major retailers to begin preparing for the holidays. For some, this means hiring seasonal staff; for others, it may mean improving […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

Retail industry publication Total Retail recently featured a post about how CARiD uses Stella Connect to motivate agents, increase sales and decrease negative reviews: “Major explains that CARiD has three […]

At Stella Connect, our mission is to use real-time customer feedback to drive engagement and motivation across front-line teams. The Stella Connect Star of the Week blog series highlights one […]

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