Software Designed for Service-Led Brands

StellaService was founded in 2010 with a clear mission: to create a world with better service. Since our launch, we’ve partnered with hundreds of the world’s most innovative, service-focused brands. We help with these companies through our two core products: Stella Connect and Stella Pulse.



Jordy Leiser

Co-Founder & CEO

John Ernsberger

Co-Founder & SVP Global Client Services

David Blanke


Kevon Hills

SVP, Operations & Insights

Bill Hilliard

SVP, Sales

Bill Beckler

VP, Engineering

Alex Vlasto

VP, Marketing

Mary Walsh

VP, People

Our Investors

Non-Executive Board of Directors

Logan Bartlett

Vice President | Battery Ventures

Lisa Wu

General Partner | Norwest Venture Partners

Sam Landman

Managing Director | Comcast Ventures

Eric Gould

Managing Partner | Peak Opportunity Partners

Interested in Joining the StellaService Team?