We help companies drive growth through better service.


Our Solutions

Improve Customer Satisfaction & Customer Retention With Stella Connect

Team Motivation Programs

Motivate your front-line team with morale-boosting solutions that continually improve your service performance.

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Service-Driven Marketing

Harness your great service to increase brand awareness, improve advertising effectiveness and drive sales.

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Strategic Advisory

Harness service and operational insights and our team of omnichannel analysts to help guide business decisions.


Our Products

Stella Metrics helps you improve customer service by harnessing objective mystery shopping data collected by trained analysts around the country.

Stella Metrics

Objectively measure and benchmark your service and operations and use the insights to drive performance improvements and increased customer satisfaction.

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Stella Connect Drives Employee Motivation and Performance Improvements Across your Front-Line Team

Stella Connect

Use real-time customer feedback to motivate and engage your front-line team, transform your QA program and build deeper customer connections that drive advocacy and sales.

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Companies from across industry sectors partner with StellaService to drive growth through better service.