Performance Management
Use real-time customer feedback to motivate your front-line team and transform your QA and training. Meet Stella Connect.
Learn MoreAt StellaService, we build solutions that optimize front-line team performance and improve customer experiences across contact centers and stores.
In-Store Mystery Shopping
Take a more ROI-focused approach to collecting and activating objective, in-store performance data. Meet Stella Metrics In-Store.
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Ecommerce Mystery Shopping
Measure, benchmark and improve performance across contact centers and ecommerce fulfillment. Meet Stella Metrics Ecommerce.
Learn MoreBrands that are passionate about delivering standout customer experiences rely on StellaService.
Featured Resources
Learn How To Drive Employee Motivation
Build a happier, more productive front-line team by harnessing the power of real-time customer feedback.
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Do Contact Center QA the Right Way
How adding VoC data to your QA program can dramatically improve contact center performance and ROI.
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Service in Q1’17 - who got it right?
A snapshot of ecommerce customer service performance trends across leading service-focused brands.
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