Performance Management
Use real-time customer feedback to motivate your front-line team and transform your QA and training. Meet Stella Connect.
Learn MoreAt StellaService, we build solutions that optimize front-line team performance and improve customer experiences across contact centers and stores.
In-Store Mystery Shopping
Take a more ROI-focused approach to collecting and activating objective, in-store performance data. Meet Stella Metrics In-Store.
Learn More
Ecommerce Mystery Shopping
Measure, benchmark and improve performance across contact centers and ecommerce fulfillment. Meet Stella Metrics Ecommerce.
Learn MoreBrands that are passionate about delivering standout customer experiences rely on StellaService.
Featured Resources
How to Motivate Your Front-Line Team
Build a happier, more productive front-line team by harnessing real-time customer feedback.
Download
Do Contact Center QA the Right Way
How adding VoC data to your QA program can dramatically improve contact center performance and ROI.
Download
Service in Q1’17 - who got it right?
A snapshot of ecommerce customer service performance trends across leading service-focused brands.
Download
Ready to transform your customer experience?
Contact Us