Omnichannel Mystery Shopping
Objectively measure the performance of your operations and your front-line team across channels.
We help companies drive growth through better service.
Our Solutions
Performance Benchmarking
Understand how your service and operational performance stacks up against other leading brands.
Customer Satisfaction Surveys
Measure customer feedback and advocacy through CSat and NPS surveys and 1:1 Customer Intercepts.
Team Motivation Programs
Motivate your front-line team with morale-boosting solutions that continually improve your service performance.
Service-Driven Marketing
Harness your great service to increase brand awareness, improve advertising effectiveness and drive sales.
Strategic Advisory
Harness service and operational insights and our team of omnichannel analysts to help guide business decisions.
Our Products
Stella Metrics
Objectively measure and benchmark your service and operations and use the insights to drive performance improvements and measurable business results.
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Stella Connect
Use real-time customer feedback to motivate and engage your front-line team, transform your QA program and build deeper customer connections that drive advocacy and sales.
Learn MoreCompanies from across industry sectors partner with StellaService to drive growth through better service.
