The STELLA Summit
October 9 - New York City
This invite-only, executive level event will focus on how to improve and bring innovation to the online service experience. Expect robust, interactive discussions featuring executives from top retailers and disruptive start-ups alike.
With price and product selection continuing to converge across most online categories, customer service has increasingly become the new battleground.
Tuesday, October 9, 2012
246 Spring Street, New York, NY
8 a.m. - Registration and Breakfast
9 a.m. - 5 p.m. - Sessions
5 p.m. - 7 p.m. - Cocktail Reception
For more information on the event and a schedule of presenters, visit Happy Customer.
Request STELLA Corporate Rate
Keynote by Frances Frei, Professor of Service Management and Senior Associated Dean, Harvard Business School
Request an Invite
Enter your email to request an invite. Space is limited to senior retail executives focused on ensuring customer happiness.