Rated on May 2013

TigerDirect.com is APPROVED by STELLAService.

STELLAService uses a rigorous methodology to test the customer service performance of online businesses. TigerDirect.com exhibited satisfactory customer service. Click here to learn more.

Best way to reach TigerDirect.com:

Customer Support Experience

Phone
50

Tel: (800) 888-6111

Monday 07:00 AM 12:00 AM ET
Tuesday 07:00 AM 12:00 AM ET
Wednesday 07:00 AM 12:00 AM ET
Thursday 07:00 AM 12:00 AM ET
Friday 07:00 AM 12:00 AM ET
Saturday 08:00 AM 12:00 AM ET
Sunday 08:00 AM 12:00 AM ET
*Store hours subject to change

Chat
50
75

Send a tweet:

Other ways to contact TigerDirect.com

https://www.facebook.com/TigerDirect
7795 West Flagler Street, Suite 35, Miami, FL, 33144

Shipping*

Shipping Speed

90

Pkg Fit and Quality

75

Overnight shipping available?

Yes

Standard shipping delivery estimate:

1 - 10 days

International shipping available?

Yes

Free shipping offered?

For orders over $50

Shipping cut-off time:

05:00PM EST

In-store pick-up available?

No

*Applies to most product categories with standard shipping

View Policy

Returns & Refunds*

Ease of Returns

50

Refund Speed

75

Free return shipping?

No

Pre-paid return label in package?

N/A

In-Store returns accepted?

No

Restocking fees?

Yes

General return window for refund/credit:

30 days

*Applies to most product categories

View Policy

About TigerDirect.com

TigerDirect.com was established to serve the needs of computer users, and today is one of the industry's top computer and computer-product retailers. Its success has been built on a simple principle: take care of every customer like they were a member of the family. From the beginning, the site's top priority was to provide unmatched customer care and to help customers understand how technology could help them. The company stocks the latest products, the best deals---and plenty of information to help you decide for yourself.