It's clear to see why ACLens qualified for our "Excellent" seal with service like this. Their website offers exhaustive product information while a Facebook page, Twitter account and a blog bring even more information to the contact conversation through direct customer contact. Their shipping options are exhaustive and highly flexible, ensuring that your contacts will arrive just when and where you want them. Returns are easy and effective and their supremely helpful support staff are easy to contact via phone or email. With something as personal and exact as contact lenses, it's fantastic to have an e-source like ACLens to count on.
In addition to the exhaustive product information pages on their website, ACLens.com offers a blog, Twitter account and Facebook page all of which make finding product information even easy. They also provide a smart shopping cart that automatically recommends helpful and complimentary products that you may have forgotten.
Shipping and Returns
ACLens.com's shipping abilities are hard to beat. With highly flexible options and free global shipping you're sure to get your supplies when you need them. Add in a solid 30-day return policy and shipping and returns are a breeze.
Customer support information is easy to find for both phone and email. Additionally, the company employs a highly responsive and effective support staff all the way around so as to make interaction totally nuisance-free.
About AC Lens
AC Lens is a full-service, direct delivery contact lens supply company. As one of the fastest growing optical suppliers in the world, they have combined the lowest prices available with dedicated, personalized customer service.
Customer Service Information
Call Support Hours:
M - F: 8:00 AM - 8:00 PM EST
Sat.: 11:00 AM - 5:00 PM
4265 Diplomacy Drive
Columbus, OH 43228
- Overnight shipping available
- Est. Delivery Time (Standard): 5 - 7 days
- International shipping available
- Shipping free with $99.00 order
Return shipping is free; Generally 30 day window for refund or credit;
- Active in social media
- In-depth product info
- Several delivery options
- Accessible support staff