We’re on a Feel-Good Mission
Our goal is to bring transparency to online customer service, giving consumers choice and businesses an opportunity to benchmark against the best.
These days you can buy the same product at the same price at multiple retailers. When price and selection are equal, customer service is the true differentiator. StellaService emulates the customer journey with a highly-trained team of analysts, stress-testing customer service performance across hundreds of metrics to give actionable insight to both businesses and consumers.
We're number-crunchers, data explorers, organizers and storytellers, but we're also consumers.
Our team knows what it's like to receive exceptional customer service and we work every day to see that others do too.
We thrive on finding the next person in the room with the next big idea. We like hustle and high-fives.
Senior Associate Dean
Harvard Business School
Founder & CEO
Please email firstname.lastname@example.org with media inquiries.
Call us at (212) 366-1483 or shoot us a note below.(All Fields Required)