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Capture missed revenue through better service.

We help top online retailers improve their service experience and turn missed opportunities into sales.

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StellaService objectively measures the customer service performance of online retailers. Our data powers the best customer service teams in retail.

Stella Metrics

We evaluate online retailers every day, collecting customer service intelligence only available from StellaService.

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Brooks Brothers

See how Brooks Brothers uses StellaService data to reduce contact center cost.

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MR PORTER

See how MR PORTER uses Stella Metrics to drive deeper customer loyalty.

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Hundreds of retailers work with StellaService to improve the service experience.

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StellaService Seal

Tell shoppers about your commitment to customer service.

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Call us at (212) 366-1483 or shoot us a note below.

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